CribsFinder ("we", "our", or "us") is committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you use the CribsFinder platform, mobile Application, and related services.

When you use the CribsFinder platform, mobile Application, and related services, we may collect certain personal information to help us deliver our services effectively. This information includes your full name, residential address, phone number, email address, gender, nationality, and state of residence. The collection of this data occurs at various interaction points, such as when you register an account, explore features within the platform, mobile Application, and related services, or sign up as either a Host or a Guest. We gather this information to establish and manage user identities within the platform, and to provide a personalized experience to each user.

• Full name
• Email address
• Phone number
• Profile details provided during account creation

• Property descriptions
• Images, videos, and media uploaded
• Pricing and availability details

• Device information (e.g., IP address, browser type, device type)
• Log data (pages visited, time spent, actions taken)
• Cookies and tracking technologies

• Approximate or precise location (with user consent)

The personal data we collect is used solely for purposes that enhance your interaction with the CribsFinder platform, mobile Application, and related services. When you create a user account, whether as a Host or a Guest, we use your information to build and manage your profile. This enables access to our services, facilitates communication between users, and ensures smooth use of the platform, mobile Application, and related services features. Additionally, we maintain records of user activity to help us improve the platform, mobile Application, and related services functionality and tailor our services to better meet user needs. Our ultimate goal is to provide a seamless and secure user experience through responsible data usage.

At CribsFinder, we value the confidentiality of your personal information. However, in the course of providing our services, we may share your data with trusted partners and members of the platform management team. These third parties are carefully selected and are required to handle your information with the same level of care and confidentiality that we uphold. We do not share your personal data with any unauthorized entities, and we ensure that any third party we engage complies with strict data protection standards.

CribsFinder uses cookies and similar tracking technologies to improve functionality, enhance user experience, and analyze platform performance. These technologies help us understand how users navigate the platform, which pages are most visited, and how features are used.

• Essential Cookies: Required for core platform operations such as logging in, account management, and security.
• Analytical/Performance Cookies: Help us understand user interactions, detect issues, and improve service performance.
• Functional Cookies: Enable enhanced features such as saved preferences, location-based search optimization, and tailored content.
• Advertising/Marketing Cookies: Used to deliver relevant ads, measure ad performance, and prevent repetitive marketing content.

We may allow analytics partners (e.g., Google Analytics) or advertising networks to use cookies or pixels on our platform to collect information on user behaviour. These third parties may combine this data with other information they hold.

You can control cookie preferences through your browser settings or device permissions. Disabling certain cookies may affect functionality or limit access to some features of the platform.

We take the security of your personal data seriously and implement appropriate technical, administrative, and organizational measures to protect it from unauthorized access, accidental loss, misuse, alteration, or destruction. These security measures include but are not limited to data encryption, secure servers, firewalls, access controls, and regular security assessments. Only authorized personnel with a legitimate business need are granted access to your personal information, and they are bound by confidentiality obligations. Therefore, we are committed to continuously reviewing and updating our security practices to mitigate risks and protect your information to the highest standards.

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including to comply with legal, regulatory, tax, accounting, or reporting requirements. The specific retention period depends on the type of data and the context in which it was collected. For example, if you are a registered user, we will retain your account information for as long as your account is active or as needed to provide you with services. Once the retention period expires or the data is no longer needed, we will securely delete, anonymize, or destroy it in accordance with applicable laws and best practices. You may request the deletion of your data at any time.

You have a number of rights regarding your personal data, and we are committed to respecting and facilitating the exercise of these rights. These include:
• The right to access – You may request a copy of the personal data we hold about you, along with information about how it is processed.
• The right to rectification – If any of the information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
• The right to erasure – Also known as the "right to be forgotten," this allows you to request the deletion of your personal data, provided there are no overriding legal grounds for us to retain it.
• The right to restrict processing – You can ask us to limit the way we use your data in certain circumstances.

• The right to object – You can object to the processing of your data where we rely on a legitimate interest as the legal basis for processing.

To exercise any of these rights, you can contact us using the details provided in the “Contact Us” section of this policy. We may require proof of your identity before fulfilling your request, and we will respond within a reasonable timeframe, typically within one month.

CribsFinder is designed for adults seeking rental accommodation and property providers advertising listings. We do not knowingly collect, use, or solicit personal information from individuals under 18.

• Accounts cannot be created without verifying age eligibility.
• Listings and communications are monitored for misuse involving minors.
• If we discover that information from a person under 18 has been collected, we will promptly delete the data and, where necessary, disable the related account.

If you believe a minor has provided personal information on our platform, please contact us immediately so we can take corrective action.

CribsFinder operates primarily in Nigeria but may use third-party service providers, cloud storage solutions, and technical partners located in other countries. As a result, your information may be transferred to, stored in, or accessed from jurisdictions with different data protection laws than your own.

We implement strict measures to safeguard cross-border data transfers, including:
• Contractual clauses that require third parties to protect your information
• Secure encryption during transmission and storage
• Compliance with applicable international privacy standards

By using our Services, you acknowledge and consent to the transfer of your information to countries that may not have equivalent data protection laws.

If your local laws provide additional rights regarding international transfers, you may contact us to exercise those rights or request further information about how we protect your data.

We may update this Privacy Policy from time to time to reflect changes in our legal obligations, business operations, or the way we process your personal data. When we make changes, we will revise the "Last Updated" date at the top of this page and, where appropriate, provide you with additional notice (such as a banner notification or email) if the changes are significant or materially affect your rights and obligations.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the CribsFinder platform, mobile Application, and related services following the publication of an updated policy will constitute your acknowledgment and agreement to the revised terms.

If you have any questions or concerns about this Privacy Policy or our data practices, you can reach us at:
• Email: supports@cribsfinder.com
• Phone: +2347015022233, +2342013309009

This Privacy Policy and any disputes or claims arising from it shall be governed by and construed in accordance with the laws of Nigeria without regard to its conflict of law provisions. By using the CribsFinder platform, mobile Application, and related services, you agree that any legal action or proceedings relating to this policy shall be brought exclusively in the courts located within Nigeria, and you hereby consent to the jurisdiction of such courts.
Should any provision of this policy be found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions.

By using the CribsFinder platform, mobile Application, and related services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.